Digital Change Agents Roundtable hosted by Kate Chajka & Darrell Fernandes

July 15, 2021 at 12 p.m EST

Register Today!

Event Summary

Length: 1 hour 30 mins

A special forum for the change agents driving transformation within their organizations

Anyone who has successfully championed transformation initiatives within a large enterprise can tell you it wasn’t easy. Technical and digital skills can go a long way in influencing decision-making, but the most effective change agents are skilled at storytelling, relationship building and expanding their sphere of influence. If you’re on this journey and are looking to network with others who are navigating dynamics to drive change within a large organization, this roundtable is for you.

The Flow Institute is dedicated to helping transformation practitioners lead dialogue connecting the value of software delivery with business outcomes. Hosted by Tasktop’s Senior Flow Advisor, Kate Chajka, and Darrell Fernandes, Head of Product Technologies at TIAA, this confidential and interactive session includes open discussion and peer exchange to help equip attendees with a framework for inspiring enterprise-wide transformation.

Key discussion points include:

  • Common internal roadblocks faced by digital change agents and strategies for overcoming them
  • Becoming a better storyteller to garner buy-in and support from senior executives
  • How Flow Metrics are a secret weapon in measuring and articulating the flow of value and correlating to business outcomes
  • Peer success stories and challenges

Fill out the form to request access to this event. If you have any questions about the event please contact [email protected]

Kate Chajka

About Katharine Chajka

Katharine Chajka is a Principal Flow Advisor at Tasktop, shaping the evolution of Value Stream Management, and consulting with customers on their project to product transformations to accelerate the ability to deliver value. Katharine’s background in Computer Science/Engineering, Manufacturing, Lean Six Sigma, Cost Accounting, Project Management, and large scale system of system development lead to a passion for helping teams and organizations adopt a flow mindset, increase their value delivery, decrease waste while not limiting their ability to increase throughput while creating a win-win-win situation. Happy customers, happy teams, and happy business. Katharine has taught and coached 1000s of people across all levels of large organizations on how to pragmatically apply lean-agile and DevOps techniques and helped get them in place to see significant improvements quickly.

Darrell Fernandes

About Darrell Fernandes

As Head of Product Technologies at TIAA, Darrell is responsible for the design, development and implementation of technology solutions that underlie new services and capabilities supporting a fast, flawless, and simple experience for TIAA’s 16,000 institutions, more than 4 million plan participants and internal associates. Darrell joined TIAA from Fidelity, where he spent 22 years in IT roles of increasing responsibility and most recently served as the Head of Technology Strategy & Planning.  His notable accomplishments include establishing and implementing the enterprise-wide strategic direction for the IT organization, including the shift of $700 million of expense out of the existing IT cost base; leading the delivery of customer-oriented, integrated platforms and experiences across all areas of the company, while working closely with Fidelity’s executive leadership team.

Other Courses That May Interest You

Here are some additional Flow Framework and Value Stream management sessions designed to make your learning actionable and applicable to your transformation strategy. View all courses



In this hands on workshop, your teams will discuss dependencies and determine prioritization policies, workflow design and metrics.

Length: 2 Day Workshop



This course teaches you how to apply the Flow Framework to measure your product value streams.

Length: 42 mins


Executive Briefings with Dr. Mik Kersten

Dr. Mik Kersten introduces your team to the Flow Framework® as a new approach to managing the project to product transition within an organization.

Length: 2 hours